Shipping policy
At Olabrands, we are committed to delivering your orders quickly, safely, and efficiently.
📦 Order Processing Time
All orders are processed within 1–2 business days (excluding weekends and holidays).
Once your order is processed, you will receive a confirmation email with tracking information.
🌍 Shipping Time
Estimated delivery times:
- Canada & United States: 3–7 business days
- International Shipping: 5–10 business days
Please note that delivery times may vary depending on your location and external factors such as customs or carrier delays.
💰 Shipping Fees
Shipping costs are calculated at checkout based on your location and selected shipping method.
We may offer free shipping promotions from time to time.
📍 Order Tracking
Once your order has been shipped, you will receive a tracking number via email to monitor your delivery in real time.
⚠️ Delays & Issues
While we strive to meet all delivery timelines, Olabrands is not responsible for delays caused by:
- Shipping carriers
- Customs clearance procedures
- Incorrect shipping information provided by the customer
📦 Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery.
We will investigate the issue and provide a suitable solution.
📞 Contact Information
Olabrands
352 Pape Ave, Toronto, ON M4M 2X1, Canada
📧 Email: olabrands.shop
📞 Phone: +1 416-979-1836